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Samsung new mobile launch 2020 OnePlus buyer’s information: Everything you need to know about the brand

Samsung new mobile launch 2020 OnePlus buyer’s information: Everything you need to know about the brandSamsung new mobile launch 2020

As early as 5 years in the past, OnePlus was barely a blip on the radar to the basic tech shopper. Nowadays, the brand is turning into very effectively often known as a world powerhouse in the smartphone trade. It’s additionally beginning to department out to different know-how markets.

You might have heard of OnePlus earlier than, however know little about the brand. What’s the firm’s historical past? What merchandise does it supply? What has made it so profitable? This OnePlus buyer’s information will assist reply a lot of these questions, and even some others you may not have considered but.

Samsung new mobile launch 2020 Who is OnePlus?

OnePlus is a Chinese know-how firm that largely makes smartphones. The co-founders — Pete Lau (CEO, proven above) and Carl Pei (Director) — began the firm in late 2013. Both Lau and Pei previously labored for one more Chinese know-how brand known as Oppo — a subsidiary of BBK Electronics.

Related: Who is BBK, the world’s second-largest smartphone manufacturer?

Although it may appear that OnePlus could be a subsidiary of Oppo, each corporations deny this. Instead, they every declare that OnePlus acts as its personal separate brand. However, due to their shut connection and BBK overseeing each of them, OnePlus has entry to varied Oppo infrastructure. This helps OnePlus create merchandise cheaply because it doesn’t need to totally spend money on its personal R&D, manufacturing tools, and many others.

As an instance of this, OnePlus was based in December 2013, and launched its first smartphone 4 months later. There’s merely no manner an organization may do one thing like that with out vital help.

OnePlus is its personal separate electronics brand, nevertheless it’s linked behind-the-scenes to a lot bigger corporations.

Regardless of how OnePlus makes its merchandise, the brand’s main focus is on smartphones. Each 12 months since 2015 it has released at least two new phones. In addition, it’s launched a number of mobile-focused merchandise, similar to headphones, circumstances, and different equipment. It’s additionally created varied apps and providers for telephones, similar to OnePlus Switch — an app that helps you transfer your cellphone knowledge to a OnePlus machine — and OnePlus Pay — a mobile pockets service that’s coming to India quickly.

Recently, the brand has expanded out of the smartphone area and into different markets. In 2019, for instance, it launched its first tv — the OnePlus TV.

Related: OnePlus phones: A history of the company’s entire lineup thus far

Samsung new mobile launch 2020 What does OnePlus supply?

As acknowledged earlier, OnePlus primarily creates Android smartphones. In its early days, it was recognized for making high-powered telephones with distinctive design parts and low value tags. We noticed this in its first cellphone, the OnePlus One, which had a beginning price of simply $300.

As the brand attained extra footing in the trade, it slowly raised its costs. In 2020, its two flagship telephones — the OnePlus 8 and OnePlus 8 Pro — launched with way more conventional pricing. However, the OnePlus 8’s beginning value of $699 remains to be very aggressive, particularly when you contemplate the beginning value of a Samsung Galaxy S20 is $999.

OnePlus differentiates itself from the competitors by approaching its design and software program from a considerably minimalist perspective. The firm’s smartphones are at all times easy and stylish, focusing closely on usability. Likewise, its software program — often known as Oxygen OS — is often heralded as one in every of the finest Android skins ever made. This reward is normally primarily based on how briskly, clean, and bloat-free the software program is.

OnePlus additionally totally embraced web advertising and marketing and gross sales from the starting. Almost all of its merchandise can be found directly from its website, which eliminates the need to go to carriers or take care of third-party value markups. However, as time has gone on, the firm has restricted its merchandise to sure areas of the world, which is a sore spot for followers.

Outside of telephones, OnePlus additionally has a restricted vary of different merchandise. Its first non-smartphone product — apart from circumstances, chargers, and different equipment — was a set of wired headphones often known as OnePlus Bullets. These ultimately developed into wi-fi headphones often known as the OnePlus Bullets Wireless. Finally, this 12 months the firm launched its first pair of true wi-fi headphones — the OnePlus Buds.

Related: OnePlus Buds review: No longer serving the Android community at large

In 2019, OnePlus additionally launched the OnePlus TV. There have been a couple of totally different fashions launched inside its TV line already with varied sizes and have configurations. The TVs are all powered by a customized pores and skin of Android TV. However, the televisions are solely obtainable in restricted areas of the world — largely India. OnePlus has mentioned the TVs will make their manner to extra international locations — together with the US — however that hasn’t come to go but.

Finally, OnePlus has additionally launched journey gear, most notably OnePlus-branded backpacks. However, this doesn’t appear to be a significant focus for the firm and is as an alternative a deal with for hardcore followers of the brand.

Samsung new mobile launch 2020 OnePlus telephones: a breakdown of your choices

There are solely two classes of smartphones on OnePlus’ roster — its flagship numbered collection and the Nord collection. Within the flagship collection, there are a couple of subcategories that exist as riffs on the main cellphone. The Nord collection focuses on the mid-range market and solely has one machine as of now.

Further studying:

The flagship numbered collection

Each Spring, OnePlus launches a new numbered flagship cellphone. This 12 months, it’s the OnePlus 8 collection. In 2021, we totally anticipate there to be a OnePlus 9 collection, and the numbers ought to proceed to go up from there, similar to we see with iPhones.

Oneplus 8

The OnePlus 8 will not be a “Pro” or “Plus” mannequin, nevertheless it’s not a light-weight. This Snapdragon 865-powered cellphone carries over plenty of the intercourse attraction from the bigger OnePlus 8 Pro, with options similar to a 90Hz show and speedy charging, for $200 much less.

Since these are the flagship telephones from OnePlus, all of them characteristic top-of-the-line specs, together with the newest 800-series processor from Qualcomm. They normally additionally get the latest and most revolutionary options from the brand which strongly align with flagship developments of the 12 months.

Starting in 2019, OnePlus began releasing Pro variants of its numbered collection of flagships. As you may need guessed, the Pro variants up the ante on the numbered flagship telephones by providing higher specs, some new options, and different upgrades. Obviously, these telephones are additionally costlier than the vanilla flagships.

As an instance, this 12 months’s OnePlus 8 doesn’t have wi-fi charging or an IP68 score towards water and mud. However, the OnePlus 8 Pro has each options.

OnePlus 8 Pro

The OnePlus 8 Pro is the most costly cellphone OnePlus has ever made, however at $899 it is nonetheless cheaper than quite a few competing flagships whereas providing a superior expertise in quite a few methods. With quick wi-fi charging, an official IP68 score, and nice battery life, this cellphone is the highest OnePlus has ever made.

The “T” variants

In 2016, OnePlus launched the first “T” cellphone: the OnePlus 3T. This cellphone seemed precisely like the OnePlus 3 launched earlier that 12 months, however had a couple of spec upgrades. This began the development of OnePlus refreshing its flagship cellphone line in the second half of the 12 months.

Since the 3T, the “T” collection has moved to turn out to be extra than simply iterative upgrades. For instance, the OnePlus 7T from 2019 seems to be dramatically totally different from the OnePlus 7, whereas additionally that includes upgraded specs and options. However, OnePlus doesn’t contemplate these “new” flagships, which is why they don’t get a new quantity.

For now, the OnePlus 7T and 7T Pro stay the newest obtainable T fashions.

OnePlus 7T

The OnePlus 7T brings all the finest options from the OnePlus 7 Pro, similar to the 90Hz show and an important triple digicam system, to a cheaper price level. This is a heck of a cellphone for simply $449.

OnePlus 7T Pro McLaren Edition

Experience OnePlus fashion with McLaren velocity – the OnePlus 7T Pro McLaren version rocks a singular fashion and top-notch speeds, in addition to extra RAM and storage than the normal 7T.

The Nord collection

OnePlus revealed the very first phone in its new Nord line this 12 months. Known merely as the OnePlus Nord, the new cellphone options plenty of the basic OnePlus flagship design parts and specs, whereas dialing again a couple of points to hold the value decrease.

Theoretically, OnePlus will release more Nord phones in the future. The firm may use it as an try to seize a few of the mid-range market share it deserted over the years as OnePlus focuses totally on the premium section. Unfortunately, the cellphone is barely obtainable in choose markets — the US isn’t one in every of them.

OnePlus Nord OnePlus Nord

The OnePlus Nord is an effective mid-range smartphone with nice software program and a placing new colorway. OnePlus did a good job delivering a stable expertise that equals, however does not at all times surpass, the competitors.

Looking for equipment? 

Samsung new mobile launch 2020 What units OnePlus other than rivals?

The smartphone trade is fairly cut-throat. There are plenty of gamers on the area, and all of them create a really comparable product: a flat pc that you hold in your pocket. With a lot competitors, it may be arduous for a brand to stand out in the crowd.

Luckily for OnePlus, it has a couple of traits that make it distinctive in the trade. Even in the varied points that aren’t distinctive about it, OnePlus does an important job of nailing the fundamentals of what makes a contemporary smartphone firm profitable.

Here are three issues that OnePlus does in another way than rivals.

A really restricted lineup

Although OnePlus releases extra smartphones annually than it did in the 12 months prior, its lineup remains to be downright tiny in contrast to a lot of its rivals.

Samsung, for instance, releases dozens of smartphones annually throughout a number of traces, together with the Galaxy S, Galaxy Note, Galaxy A, and Galaxy M traces. Xiaomi — a large competitor for OnePlus in India — releases a number of variants of 1 cellphone with every launch, typically ending up with 4 or 5 gadgets all with comparable names.

OnePlus has a a lot smaller roster. This allows the firm to give extra focus to its gadgets than a few of its rivals. This is an identical technique as the one adopted by Apple, which additionally releases a really small collection of telephones annually.

Aggressive pricing

One of the most contentious subjects amongst OnePlus followers is how the firm has raised its pricing over the years. While it’s true that OnePlus telephones are costlier now than they’ve ever been, the brand’s total pricing technique remains to be aggressive. It’s simply not releasing flagship-tier telephones for $300 anymore — because it did in its early years.

Related: How the price of OnePlus phones changed over the years

When you examine OnePlus telephones to the bigshots in the Android world — particularly Samsung and Huawei — it’s plain to see that OnePlus provides quite a bit for typically a whole bunch of {dollars} much less. For instance, the OnePlus 8 has many comparable specs to the Samsung Galaxy S20 but prices $300 much less. Even the OnePlus 8 Pro — which may be very analogous in specs and options to Samsung flagships — begins at $899, considerably lower than top-tier flagships of 2020.

While the days of ultra-cheap but ultra-powerful OnePlus telephones are lengthy gone and certain by no means coming again, OnePlus hasn’t fully deserted its standing as a wallet-friendly brand.

Worldwide availability

While it’s simple for just about anybody to stroll right into a retailer and purchase a Samsung smartphone, that’s not the case for lots of different manufacturers. Huawei, Xiaomi, Realme, and plenty of different Chinese smartphone makers have zero presence in the United States, for instance.

OnePlus, although, has a footprint in all the main markets, together with the US. Being a Chinese brand, that’s an enormous differentiator between OnePlus and its rivals.

Granted, OnePlus is beginning to embrace world exclusivity for a few of its merchandise. The OnePlus Nord, for instance, is unavailable in the United States and plenty of different international locations. However, shoppers throughout the globe are ready to purchase varied OnePlus merchandise with ease.

Samsung new mobile launch 2020 Oxygen OS: What is it and why is it so fashionable?

We’ve talked about Oxygen OS a couple of instances already on this article. Without a doubt, Oxygen OS is one in every of the greatest causes OnePlus followers keep on with the brand. This is as a result of it provides an Android expertise that the majority different corporations merely don’t supply.

The key differentiator between Oxygen OS and different Android skins is the firm’s minimalist strategy. Rather than strive to revamp the manner Android seems to be and feels in an effort to “brand” its telephones, OnePlus lets inventory Android do most of the work.

Related: Oxygen OS vs One UI: A thorough comparison of the two popular Android skins

In essence, Oxygen OS is simply inventory Android with new options added in to make it higher and extra {powerful}. Even the only a few design tweaks OnePlus has revamped the years are refined, and extra of an effort to refine Android relatively than revamp it completely.

Not solely does this make Oxygen OS a well-recognized and simply understood expertise, nevertheless it retains the working system quick and clean as effectively. It additionally makes it a lot simpler for OnePlus to replace Oxygen OS. This permits the firm to ship updates to its telephones at a faster pace than some other brands.

But don’t take our phrase for it. There have been many instances we’ve tasked Android Authority readers with letting us know which Android pores and skin they love the most, and Oxygen OS is often the top choice or one in every of the prime decisions.

Samsung new mobile launch 2020 Competitors you would possibly need to contemplate

While OnePlus makes nice telephones at good costs, there are different corporations on the market that boast an identical pedigree. As one would anticipate, although, every brand additionally has a couple of caveats.

Here in the United States, OnePlus competes most straight with Samsung, LG, Google, and Apple. Samsung provides a complete lot extra telephones than OnePlus, however Samsung normally costs comparable merchandise greater than OnePlus does. Samsung arguably provides extra options, so it comes down to how a lot you’re keen to pay for the kitchen sink strategy.

LG has some telephones which might be aggressive with OnePlus, however has a a lot weaker monitor report when it comes to Android updates. Apple clearly has an enormous market share right here in the US. However, ditching OnePlus for Apple would require switching to iOS, which isn’t one thing many followers are keen to do.

Related: Who is the next OnePlus?

As of immediately, the most comparable competitors in the US for OnePlus is Google with its line of Pixel phones. The flagship Google Pixel 4 and Pixel 4 XL are equally priced compared to the OnePlus 8 and OnePlus 8 Pro. The Pixel 4 and Pixel 4XL include an important design aesthetic, a terrific Android pores and skin, and quick updates. However, Google telephones typically have weaker specs than OnePlus telephones and a few of Google’s characteristic choices — similar to foregoing a fingerprint scanner on the Pixel 4 — may not be what you’re on the lookout for.

Outside of the US, there are a slew of rivals, even some which might be additionally underneath the BBK Electronics umbrella. The most notable competitor is most definitely Realme, which is positioning itself as the “new” OnePlus — and sure, it’s a BBK brand. This is as a result of Realme is providing high-powered telephones with nice designs at low costs. However, Realme’s roster is way larger than the OnePlus roster, and it doesn’t appear that Realme has any plans to try to enter the US market, so there are nonetheless a couple of variations.

Samsung new mobile launch 2020 The biggest moments in OnePlus historical past

Although OnePlus is a really younger firm, it’s had some unimaginable success in a short while. In lower than a decade, the firm has gone from nothing to a brand that’s utilized in the identical breath as Samsung, LG, Huawei, and even Apple.

Here are a few of the firm’s most essential achievements and landmark moments.

The launch of the OnePlus One

The OnePlus One was not solely the firm’s first smartphone, however its very first business product. One would assume it could take some time for an organization to discover its viewers, however not so with OnePlus — the One was a huge hit amongst hardcore Android customers proper out of the gate.

In reality, the firm discovered it arduous to sustain with the demand for the machine. Reportedly, it anticipated to promote about 50,000 items of the One over its first 12 months however ended up promoting over 1,000,000.

Related: From OnePlus 6T to OnePlus One: A week with a five-year-old phone

Luckily for OnePlus, it had instituted an invite-only system for the One, which helped it regulate provide and demand. Although shoppers weren’t large followers of the system, it ended up being a sensible transfer for the firm and acted virtually like a wierd PR stunt.

The OnePlus One is one in every of the most-loved Android telephones of the previous decade. Despite its age, it nonetheless has a large user-base, and varied builders nonetheless create and replace customized Android ROMs for it. Just lately, the OnePlus One obtained an unofficial replace to Android 10, and can most likely get Android 11 down the line — unofficially, in fact.

The debut of Oxygen OS

Originally, OnePlus used a preferred customized Android ROM on its telephones known as Cyanogen OS. Unfortunately, not lengthy after the launch of the OnePlus One, the firm behind the software program — Cyanogen, Inc. — began making some extremely dangerous choices, which soured the relationship between the two manufacturers.

As a outcome, OnePlus reduce ties with Cyanogen, and began to make its personal model of the Android working system. The complete debacle ended up being a blessing in disguise, because it bore us Oxygen OS — the proprietary Android pores and skin of OnePlus.

Related: Oxygen OS: Six features you need to know about

Oxygen OS is — no doubt — one in every of the greatest causes followers keep on with the brand. Its debut on the OnePlus One was like a breath of contemporary air in the smartphone market. Clean, clean, and unbelievably quick, Oxygen OS acted as an antithesis to different Android skins of the time, a lot of which have been ugly, sluggish, and bloated.

A partnership with T-Mobile

It could be arduous to choose only one second when OnePlus stepped out of its standing as a distinct segment brand and right into a mainstream one, however its partnership with T-Mobile may be that second. The settlement noticed OnePlus telephones — particularly the OnePlus 6T — enter a US-based provider retailer for the first time.

OnePlus had had provider partnerships prior to its T-Mobile deal, however they’d all been outdoors the United States. With the OnePlus 6T showing in bodily retail outlets proper subsequent to a Samsung Galaxy S9 and an iPhone XS, the transfer signaled a new period for the firm.

Related: T-Mobile OnePlus 6T vs OnePlus 6T: What’s the difference?

It wasn’t lengthy earlier than OnePlus telephones have been offered at different carriers in the US. It earned an identical take care of Sprint — now owned by T-Mobile — after which Verizon shortly after. The solely main US provider with out OnePlus telephones on the shelf is AT&T. This will most likely change in the future.

Keep in thoughts that OnePlus is a Chinese firm and earned these offers throughout the US/China commerce battle. Other Chinese corporations have been unable to break into the US market at this stage.

Becoming prime canine in India

Although OnePlus’ success in the US is essential, its success in India is altogether extraordinary. As of now, OnePlus is the primary brand in India’s premium smartphone market.

That means OnePlus has extra management over the premium market in India than heavyweight gamers similar to Samsung, Huawei, and even Apple. This is extremely advantageous contemplating India is the world’s second-largest smartphone market and residential to over 1.3 billion folks.

With the launch of the OnePlus Nord — the firm’s first mid-ranger in years — OnePlus may make an enormous splash in India’s cut-throat mid-range sector, too. Time will inform how OnePlus will deal with this, nevertheless it’s already made a great begin for itself with the premium market.

Samsung new mobile launch 2020 The not-so-great moments in OnePlus historical past

No firm rises to the prime and not using a few fumbles alongside the manner, and OnePlus isn’t any exception. Although there have been no high-level scandals which have put the firm’s future in jeopardy, there have been some issues which have been PR disasters.

Below are a couple of of those points.

Very questionable promotions

In the early days of OnePlus, the firm relied closely on word-of-mouth promotions relatively than conventional promoting. There have been a couple of of those that ended up backfiring on the firm for one purpose or one other.

As an instance, the “Smash the Past” marketing campaign noticed OnePlus encouraging followers to smash aside their present telephones and movie the destruction. The wording of the contest, although, made it seem to be most individuals who did this may get a new OnePlus cellphone, however in actuality solely a handful would. By the time OnePlus clarified issues, a whole bunch of followers had already smashed their telephones to bits. Whoops.

Related: Six years of OnePlus: The biggest hits (and misses) in its short history

Another instance of an ill-advised web promotion was the “Ladies First” marketing campaign. This noticed OnePlus encouraging feminine guests to its official boards to submit an image of themselves with the OnePlus brand. Some of those entries would win an invitation to purchase the OnePlus One. As one would anticipate, it wasn’t lengthy earlier than the trolls got here out in power, and OnePlus was chastised for the fairly clearly dangerous thought.

Finally, OnePlus has additionally obtained flak for its extra reputable advert campaigns. In 2019, OnePlus revealed it had employed none apart from megastar Robert Downey, Jr. to be a OnePlus spokesperson. He would go on to star in India-centric advertisements for the brand, which reportedly price OnePlus hundreds of thousands of {dollars}. While this isn’t the worst factor in the world, followers have been fast to level out that the rising prices of OnePlus telephones have been serving to to pay the millionaire’s wage, which didn’t sit proper with them. OnePlus has continued to use Downey, Jr. as a spokesperson, although.

The consumer knowledge breach

In early 2018, OnePlus noticed a safety breach on its web site. The breach resulted in delicate consumer knowledge getting stolen. This knowledge included data similar to emails, bodily addresses, and extra. To make issues worse, round 40,000 OnePlus consumers had bank card data stolen, too.

When OnePlus came upon about the breach, it briefly shut down all cost transactions on its web site. Unfortunately, the injury had already been completed.

This wasn’t the first — nor the last — time that OnePlus has seen a knowledge breach of some form, however this was definitely the greatest one which brought about the most injury.

A poorly chosen firm slogan

Since day one, the official slogan for OnePlus has been “Never Settle.” At first, the slogan made good sense as the firm was pushing out the OnePlus One, which was a cellphone with a number of top-of-the-line specs for simply $300.

Over the years, although, “Never Settle” has come to chew again at OnePlus. As costs for its telephones began to creep up to regular flagship ranges, the devotion of OnePlus to its mantra got here into query. Other choices have additionally brought about followers to mock the slogan similar to the across-the-board removing of the headphone jack, the lack of wi-fi charging and IP scores in the majority of its lineup, and the lack of ability to get sure cellphone fashions in varied international locations.

In hindsight, “Never Settle” might not have been the most suitable option of slogan.

Samsung new mobile launch 2020 A couple of different OnePlus particulars to be mindful

If you’ve made it this far, you now know quite a bit about OnePlus. Hopefully, this data will assist you make knowledgeable shopping for choices when it comes to your subsequent smartphone, TV, or different digital gadgets.

However, there are a couple of miscellaneous issues associated to OnePlus you must also know. Here’s a fast roundup:

  • Customer assist: Unless you purchase your OnePlus product out of your provider, you’ll need to contact the OnePlus customer support system with any points you may need. The OnePlus buyer assist is a combined bag. Some folks rave about it whereas others get so annoyed they boycott the firm. Of course, your mileage might range, however you needs to be conscious that the firm doesn’t have universally liked assist.
  • Older gadgets: An organization like Samsung will promote the newest Galaxy S machine for years after it launches. OnePlus, nonetheless, is infamous for discontinuing merchandise solely months after launch. That means grabbing a OnePlus cellphone from as early as a 12 months in the past would possibly imply going the used route. In different phrases, if you desire a OnePlus cellphone, shopping for the newest one early — or no less than inside a couple of months — might be finest.
  • Android upgrades: OnePlus has a very good status when it comes to delivering the newest model of Android shortly and to a majority of its gadgets. However, sometimes its speed sacrifices stability, which may end in a buggy, not-quite-ready-for-primetime improve. If stability is tremendous essential to you, it may be finest to maintain off on Android upgrades for a couple of weeks to be certain that every thing is working effectively.
  • Accessories and extras: If you purchase a OnePlus cellphone out of your provider, your native store ought to have a restricted collection of circumstances, display screen protectors, and different equipment for it. However, likelihood is very, very slim {that a} third-party retailer similar to Best Buy, Target, Walmart, and many others., can have a lot choice for OnePlus merchandise — if any in any respect. Keep this in thoughts if you like to decorate your smartphone, as you’ll probably need to rely on on-line sources similar to Amazon and even OnePlus itself for these objects.

Samsung new mobile launch 2020 Frequently requested questions about OnePlus

Q: How a lot do OnePlus smartphones normally price?

A: If you desire a machine in its flagship numbered collection, you ought to anticipate to spend at least $700 on the newest from its roster. If you need the better of the finest from the brand, you ought to plan on spending $1,000 or possibly extra. If you are simply on the lookout for the most simple of experiences, the OnePlus Nord begins round $500. If you’re wanting to save the most cash, used OnePlus telephones from the earlier 12 months can normally be discovered for $400 or much less.

Q: Do OnePlus telephones have wi-fi charging, IP scores, headphone jacks?

A: Since 2018, all OnePlus telephones have shipped with out headphone jacks, so it’s unlikely that characteristic will ever return. The solely cellphone on the firm’s roster as of now with an IP score and wi-fi charging is the OnePlus 8 Pro. All different gadgets — together with the common OnePlus 8 — don’t have both characteristic (with the notable exception of the Verizon-branded OnePlus 8). Every OnePlus cellphone launched in 2020 has a 90Hz show refresh charge and 30W wired fast-charging speeds. Every OnePlus cellphone from 2019 onward options an in-display fingerprint sensor.

Q: What normally is available in the field with a OnePlus cellphone?

A: OnePlus retains its in-box equipment minimal. When you purchase a OnePlus cellphone, it normally solely comes with the cellphone itself, a USB cable, a wall charger, and a SIM software. Most of the time, there’s a not-so-great display screen protector pre-applied to the cellphone and typically a protecting case is included. Other objects are normally not included with OnePlus telephones, together with headphones, headphone dongles, mounts, stands, and many others.

Q: How lengthy does OnePlus assist its telephones?

A: Each OnePlus cellphone comes with a restricted one-year guarantee that begins the day the cellphone ships. You can add extra protection and/or lengthen protection by buying a third-party insurance coverage plan, which OnePlus provides you throughout the checkout course of. Although the firm doesn’t have a tough rule for the way lengthy it points Android safety patches and upgrades, it typically follows a coverage of a minimal of two upgrades for the working system and three years of safety patches. It has been recognized to go above and past this minimal many instances.

Q: If one thing goes improper, would I need to ship my cellphone to China for repairs?

A: No. OnePlus has a big presence in the United States, Europe, and plenty of different international locations, so your cellphone returns and repairs could be dealt with in the nation of buy. In some uncommon circumstances, OnePlus would possibly challenge you to a third-party restore service, however it could by no means ask you to ship a cellphone to China.

Q: I reside in (insert nation right here), can I purchase OnePlus merchandise?

A: OnePlus sells merchandise through its on-line retailer in the US, Canada, virtually all of mainland Europe, the United Kingdom, China, India, Australia, the United Arab Emirates, Saudi Arabia, Hong Kong, Vietnam, and some others. Generally, there are only a few areas of the world the place OnePlus doesn’t supply gross sales and assist.

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