“No one will have their account suspended or deleted on February 8. We’re also going to do a lot more to clear up the misinformation around how privacy and security works on WhatsApp,” the corporate mentioned.
The policy change was initially scheduled to come back into impact on February 8, the Facebook-owned firm mentioned.
It has clarified that the update does not affect data sharing with Facebook with regard to private conversations or different profile data and solely addresses enterprise chats within the occasion a person converses with an organization’s customer support platform by way of WhatsApp.
“We’ve heard from so many people how much confusion there is around our recent update. There’s been a lot of misinformation causing concern and we want to help everyone understand our principles and the facts,” WhatsApp mentioned in an organization weblog.
“WhatsApp was built on a simple idea: what you share with your friends and family stays between you. This means we will always protect your personal conversations with end-to-end encryption, so that neither WhatsApp nor Facebook can see these private messages. It’s why we don’t keep logs of who everyone’s messaging or calling. We also can’t see your shared location and we don’t share your contacts with Facebook,” it mentioned additional.
Asserting that none of that modifications, the corporate mentioned, “The update includes new options people will have to message a business on WhatsApp, and provides further transparency about how we collect and use data. While not everyone shops with a business on WhatsApp today, we think that more people will choose to do so in the future and it’s important people are aware of these services. This update does not expand our ability to share data with Facebook.” The firm mentioned it was transferring again the date on which individuals can be requested to evaluation and settle for the phrases.
“No one will have their account suspended or deleted on February 8. We’re also going to do a lot more to clear up the misinformation around how privacy and security works on WhatsApp. We’ll then go to people gradually to review the policy at their own pace before new business options are available on May 15,” it added.
The firm launched a separate weblog put up Friday attempting to clear up the confusion, and it included a chart that specifies what data is protected when somebody makes use of WhatsApp.
Facebook executives, together with Instagram chief Adam Mosseri and WhatsApp head Will Cathcart, additionally used Twitter to attempt to clear up the confusion.
Facebook’s poor privacy observe file, and the truth that WhatsApp has over time turned its sights on monetising the platform for its giant worldwide person base, has eroded belief within the chat app, which, in flip, has had the impact of turning a comparatively mundane replace right into a worldwide controversy.
WhatsApp now says it’s now going to make use of the three-month delay to raised talk each the modifications in its new policy and its long-standing privacy practices round private chats, location sharing, and different delicate knowledge.
“We’re now moving back the date on which people will be asked to review and accept the terms,” the weblog put up reads.
The firm mentioned nobody can be shedding entry to the app in the event that they didn’t comply with the new phrases of service settlement that communicated the modifications earlier this month.